Improve your manufacturing
competitiveness with this hands-on approach. Take a deep dive into the basics
of manufacturing from quality to materials management to basic
process flow to what is lean manufacturing anyway. Participants
will tour each other's facilities, compare approaches, and
work on company-specific problems. Ideal candidates range
from the new supervisor to a key person who needs a refresher
course.
This hands-on
program links skills and tactics with on-the-job
situations. Self assessments, small group work, video
models for discussion, participant workbooks, and strong
interaction are the strengths of WorkSMART.
Location:
Summers Rubber
Company,
12555 Berea Road, Cleveland,
OH 44111
Learning Points Redeem:
100
Learning Points Accumulated:
30
Event:
HR Breakfast Forum
Event Date:
4/28/04
Event Time:
8:30 AM
Duration:
1.5
Location:
TBD
Description:
Working group of
HR professionals that meets several times a year to discuss
timely business topics. Meetings are held at different
company locations and include a tour of the site. If you are
interested in joining the group, please contact Mari-Elen
Sammon.
Successful
people are able to sort through the avalanche of stuff, adapt
to it and still maintain high levels of performance. Find
out how to organize and spend time for a better return on
your investment. Mary
Alice Valvoda is an experienced Franklin-Covey program facilitator
and has conducted several hundred similar workshops.
Have fun and walk away with tips for success!
Location:
Summers Rubber
Company,
12555 Berea Road, Cleveland,
OH 44111
Learning Points Redeem:
50
Learning Points Accumulated:
20
Event:
Customer Service
& Satisfaction: Rocks or Roses? Workshop
No matter what
your job responsibilities are, you have customers --
external and internal. Sharpen customer service
professionalism. Learn Key Action Service Steps to
make customers feel valued; identify customer needs; use
product knowledge to impact sales; convey a service attitude
and recognize the importance of confirming customer
satisfaction. Bring on-the-job situations.